employment at the Petersen
Welcome to the employment page of the Petersen Automotive Museum. To see a brief description of the position that interests you, select the position title. Human Resources will review each applicant’s qualifications for compatibility with available openings. Should a potential fit exist, Human Resources will contact the applicant directly.
An Equal Opportunity Employer: It is the policy of the Petersen Automotive Museum to provide all persons with equal employment practices and opportunities without regard to race, color, religion, ancestry, sex, sexual orientation, national origin, disability, age, veteran or marital status or any other characteristic protected by federal, state or local law.
Please include a copy of the Employment Application Form in your email when applying to open position.
Under the direction of the Deputy Director, the Marketing Manager will provide creativity, insight, and project management supporting numerous programs and initiatives building the museum's overall offering. This individual must be a compelling written and oral communicator, generator of creative, doable ideas, and project manager, capable of presenting work to senior executives and collaborating with appropriate teams. Effective internal and external communication is a must. Ability to think three moves ahead is critical to success in this position. Our ideal candidate has some experience in working with automotive content (but not mandatory), has an understanding of automotive industry from collectors to new autos, is an ambitious self-starter and willing to contribute efforts above and beyond in order to succeed.
Lead the execution of digital, traditional, social and experiential marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes to ensure the museum hits its goals
Ensure the museum brand is effectively communicated across all advertising, events, and inside the museum
Work with the Deputy Director to create a programmatic calendar that reflects the road-map of the Petersen's monthly offerings, and work with events staff to assist in producing such museum events
Refine content across all digital museum channels and platforms. Must be able to understand and articulate “The Petersen Voice.”
Stage marketing concepts for review and coordinate the review process as needed with the Deputy Director, museum partners and potential legal entities to meet all requirements
Develop business cases for marketing programs at the proposal stage and make recommendations on marketing tactics
Develop strategic plans for the museum’s PR Agency to execute
Give museum tours to press, partners, and VIPs (prior camera training a plus)
Monitor content on all applicable sites and apps to ensure it remains accurate, current, compliant and reflective of the Petersen brand
Evaluate the impact of marketing programs in achieving their stated objectives, with the larges emphasis on increased visitation
Partner with internal stakeholders, external agencies and museum vendors
Desired Skills and Experience
Experience building complex marketing programs and reporting on the results
Strong problem-solving ability, including metrics-driven thinking
Expertise in managing traditional, digital, social and OOH marketing campaigns
Exceptional written, oral and visual communications skills
Strong project management skills
Ability to travel as necessary
Demonstrated understanding of how to accomplish marketing without having access to a corporate marketing budget.
3+ years of experience managing employees and marketing budgets required
Knowledgeable of web, website production and social analytics tools is a plus.
Full knowledge of Google Analytics, PPC (Google and Social), Powerpoint (must be able to create compelling decks)
Bachelor’s degree in marketing or communications
Attention to detail, attention to detail, attention to detail.
To apply, please email your resume, cover letter, and past campaigns to firstname.lastname@example.org, and include Marketing Manager in the subject line.
The Associate Curator is responsible for researching museum objects and artifacts, conducting exhibition research and curation, and overseeing curatorial staff. S/he will work closely with the Exhibits Director and other museum leadership staff to plan/develop exhibitions in alignment with the museum’s mission and strategic goals and coordinate the curatorial team to ensure that exhibit development and production projects are finished in accordance with budgets and in a timely manner.
Plan, develop, and see through to completion new exhibitions
Participate in meetings and discussions related to collections management, acquisitions, and de-accessioning
Write and edit content for exhibition descriptions and curatorial texts, including catalogs, gallery guides, training documents, and communications and marketing materials
Research museum owned and loaned objects and artifacts
Oversee curatorial staff and delegate responsibilities and duties, supervise their daily activities, conduct annual performance reviews, and determine departmental needs
Liaise with colleagues across departments and upper management, including the Board as needed
Develop relationships with other museums/institutions, and potential lenders and donors, and secure loans from same
Represent the museum at conferences, community events, and car shows
Minimum Education (or substitute experience) required:
Bachelor’s degree or equivalent experience
Minimum Experience required:
3-5 years of experience with progressive supervisory responsibilities
Prior significant work experience in writing, preferably on automotive or museum-related topics
Knowledge of museum and exhibition preparation procedures
Superb command of written English evidenced by high quality original writing and the ability to meticulously edit the work of others
Strong interpersonal communication, organizational and management skills
Team player who can smoothly manage interoffice activity, work well under deadlines, and be able to handle multiple projects
Proficient in Microsoft Office
Experience working in a museum environment, preferably at an automotive or transportation museum
To apply please send your cover letter and resume to email@example.com, and insert Associate Curator in the subject line.
The Curatorial Assistant will assist in all aspects of conceptualizing, planning, organizing, and implementing exhibitions. S/he will also share in the general responsibilities of the department, including the care of the collection, reviewing potential acquisitions, and representing the department with donors, lenders, staff, interns, volunteers, members, and the general public as needed.
Assist with development and realization of exhibitions
Serve as point person for external collaborators, including guest curators, exhibit lenders, and exhibit vendors
Research, write and edit content for exhibition descriptions and curatorial texts, including catalogs, gallery guides, training documents, communications, and marketing materials
Collaborate with colleagues across departments in order to streamline communications and help promote the museum’s collection and exhibitions
Assist with installation, de-installation, maintenance, and documentation of temporary and permanent exhibitions
Respond to inquiries regarding exhibitions, the museum collection, and potential acquisitions
Knowledge, Skills and Experience:
Bachelor’s degree, or equivalent experience
Knowledge of museum and exhibition preparation procedures
Highly skilled at writing, editing and proofreading
Archival research experience
Strong interpersonal communication and organizational
Team player who can smoothly manage interoffice activity and work well under deadlines
Microsoft Office proficiency
Above-average knowledge of, and interest in, automobiles and automotive history
*We ask all applicants to submit a writing sample on any subject when submitting their resume, with a minimum of 300 words. They will also be expected to produce a second writing sample post-interview on a subject of our choice.
To apply, please send your resume and cover letter to firstname.lastname@example.org, and insert Curatorial Assistant in the subject line.
We are seeking part-time Museum Educators to oversee the daily activity in the Discovery Center gallery by providing responsible, friendly, and enthusiastic assistance to museum visitors, and to lead gallery tours for school groups. S/he will interact with visitors on the floor, facilitate hands-on gallery stations, and foster a welcoming environment for volunteers and the public. S/he will provide customer service support, be knowledgeable about museum content, and will maintain daily gallery operations and appearance.
Assisting visitors with Discovery Center interactive iPad experiences
Managing the check-out and return of iPads
Facilitating interactive demonstrations at gallery stations
Implementing inquiry-based learning and interactive educational techniques
Providing direction and guidance to visitors concerning other galleries
Working with and mentoring Discovery Center volunteers
Ensuring that objects and resources are handled carefully and safely
Maintaining gallery cleaning procedures and ensuring that supplies are replenished
Performing crowd control during peak times
Participating in staffing Family Days and other special youth programs as required
Leading school tours of museum galleries
Leading public and private tours of museum galleries for guests of all ages
Assisting Education Department with administrative tasks as needed
To apply, please send your resume and cover letter to email@example.com, and insert Educator in the subject line.
Retail & Visitor Services Representative
The primary focus of the Retail and Visitor Services Representative is to provide excellent customer service while consistently meeting the museum’s projected sales goals in admissions, tours, museum memberships and retail merchandise.
The Retail and Visitor Services Representative’s responsibilities include working closely with visitors to determine their needs, answer their questions about the museum and our products, and recommend the right solutions. He/she will also promptly resolve visitor complaints and ensure maximum customer satisfaction. The successful Retail and Visitor Services Representative will stay up-to-date with product features, museum exhibits and events, and maintain the museum’s high standards in visual appearance.
Education, Skills and Experience:
High school diploma or equivalent is strongly preferred
One year of work experience in retail sales and customer service preferred
POS transaction experience
Experience with inventory procedures
English language proficiency
Excellent verbal and written communication skills
Available to work flexible shifts
To apply, please email your cover letter and resume to firstname.lastname@example.org, and insert Retail/VSR in the subject line.
Tour Guides at the Petersen must learn and retain knowledge of the cars and other relevant artifacts that make up the collection and articulate the most interesting stories about those cars to the public. Tours may cover the whole museum or select portions of the museum, including the Vault. Tour groups can range from families with children up to senior groups, and can include people from different countries, different learning levels and different abilities. In addition to sharing educational content, it is important that tour guides manage, control, and entertain their tour groups. Training to be a tour guide includes studying training materials, shadowing veteran guides and observing their presentation styles, buddying up with veteran guides to give collaborative tours, and giving several practice tours to staff. Upon successful completion of the training period, a new guide can then begin lead public tours.
Leading tours of the museum, or portions of it, that last anywhere from 15 minutes to 2 hours (standard tour lengths are one hour for museum tours and 90 minutes for Vault tours).
Engaging and entertaining guests on tours. Tours may include up to 50 guests.
Researching cars and artifacts and maintaining knowledge of the collection.
Preparing a tour strategy that covers a broad portion of the tour’s target while fitting within time constraints.
Working with other guides in research and preparation.
Adjusting and modifying tour content as requested by their supervisor and/or the museum administration. This includes learning information about cars that may only temporarily on display.
Wearing the required uniform during all tours, which includes a red Petersen polo shirt, black pants and shoes, and a nametag.
Attend all trainings and reading all training materials.
Arriving in advance of tours in order to walk through the museum and/or in advance of their first tour, making themselves aware of any changes.
Committing to a regular schedule while also being able to pick up additional shifts.
Cooperating with security and museum staff in managing groups to ensure guest safety and preservation of the collection.
To apply, please email your resume and cover letter to email@example.com, and include Tour Guide in the subject line.